Concentric Integration, a subsidiary of Baxter & Woodman, Inc.

Your future position: IT Consultant

Choose your location: Chicago, Crystal Lake, Naperville, or Bannockburn, IL

Why you should join our team! Why Concentric Integration?

At Concentric Integration, seasoned professionals and recent graduates find more than a job; they uncover a long-lasting, fulfilling career with a distinguished leader in technology and innovation. Our work environment is extraordinary and being honored as one of the 2024 Zweig Best Firms to Work For exemplifies our appreciation and respect for our dedicated staff.

About the role, Your Impact:

Concentric Integration provides full-service automation of water/wastewater systems (including design, implementation, and support). We strive to advocate for our clients and form long-lasting partnerships based on trust. Concentric provides tailored solutions to meet the specific needs of each of our clients. We pride ourselves on providing our clients with a depth of expertise unrivaled in the industry.

The IT Consultant role requires excellent analytical, problem-solving, communication, and customer relationship management skills. The IT Consultant works directly with clients and management to design, troubleshoot, and maintain technology solutions for Concentric clients in a fast-paced growth environment. The IT Consultant will provide internal support to staff and oversee IT projects. Municipal-specific expertise is preferred but not required. Full-cycle project-focused IT experience is expected.

What your day-to-day will look like:

• Work with other Concentric staff to successfully implement municipal technology applications (SCADA, AMR, GIS, etc.) and standard business software.
• Directly, regularly interface, consult, and communicate with clients & management.
• Monitoring security advisories to ensure necessary IT-related security updates, patches, and preventive measures are in place. Monitor and support anti-malware systems.
• Ensure that all IT equipment, hardware, and software are regularly updated.
• Administer and maintain system firewalls and related security devices.
• Work with other Concentric team members to maintain budget, schedule, and client satisfaction.
• Ensure that all IT equipment, hardware, and software are regularly updated.
• Develop and implement IT policies and procedures to improve the overall efficiency and security of the department.
• Proactively research emerging technologies and trends in the IT industry, including cybersecurity, and recommend new solutions to improve the department's operations.
• Strong attention to detail and deliverable quality (format, content, readability) is expected.
• Ability to travel locally as required.
• Assist the Concentric team with system development design, testing, and implementation.
• Remain "on-call" 24/7 to troubleshoot network/server outages. The staff rotates on-call duties between employees. A 15-minute or less initial (phone) response time to outages when on-call is expected unless prior arrangements have been made (for time off).

Must-haves, what you will bring:

• 8+ years of experience in an IT consultant role.
• Experience with Windows Operating Systems 10 and 11, Server 2016/2019/2022
• Experience with the Active Directory, Group Policy, and server virtualization (Microsoft and/or VMware)
• Hands-on experience maintaining and troubleshooting wired and wireless networks, including but not limited to network security, VPN, firewalls, and VLANS. Internet-related communications: DNS and firewall understanding is expected. Manufacturers should include Cisco, Meraki, Fortinet, and Aruba.
• Document issues and resolutions by utilizing the service desk system.
• Experience writing clear, concise technical documentation and communicating non-technically.
• Excellent organizational and follow-up skills with strong attention to detail.

Preferred Qualifications:

• A bachelor’s degree in computer science, information technology, or a related field.
• Microsoft Certifications or related certification(s)
• Microsoft Cloud Services skills

Compensation: The pay range for this role is $89,440-$110,240. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications.

You matter! Our outstanding benefits - At our organization, we prioritize the holistic well-being of our employees through a comprehensive range of benefits. This commitment is evident in our healthcare offerings, including medical, dental, and vision plans, alongside an Employee Assistance Program and dedicated benefit advisors for personalized support. Financial well-being is enhanced through our financial planning program, life and disability insurance, tax savings plans, and coverage for accidents, cancer, and critical illnesses. Balancing work and life, we provide generous paid time off, paid holidays, parental leave, and flexible work arrangements, including the option to work from home and/or work a flexible schedule on eligible positions. Additionally, we lead the industry by offering 401k plans, supported by expert financial advisors, and an Employee Stock Ownership program, ensuring our employees are not just part of a workplace but a thriving, supportive community dedicated to their well-being, financial security, and happiness.

Concentric Integration is an equal opportunity - affirmative action – M/F/Vet/Disability employer.